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IMPORTANT INFORMATION
FOR WESYNC USERS
WeSync Support Will Return Soon!
One of our top priorities in taking over the WeSync software &
syncing operations will be to bring WeSync Support services back online as
soon as practically possible. While we can’t give you an expected “go live” date
yet, we do want you to know that we are dedicated to providing ongoing support for
the WeSync software and service.
THE WESYNC SERVICE WILL CONTINUE
During this transitional time, current users can of course continue using WeSync on your
Palm Powered™ devices and Windows® personal computers to share, sync, and wirelessly refresh
your calendars & contacts via the Internet with your family, friends, and business colleagues.
WHAT TO LOOK FORWARD TO
While we’ll make announcements soon about our plans for providing enhanced features &
benefits in future releases, in the relatively near future you’ll see:
WeSync 1.6 for Palm OS® 5.x compatibility
New users again welcomed & able to sign up
IF YOU HAVE AN URGENT NEED FOR SUPPORT
Though we’re not ready to provide full-fledged Support yet, we will be glad to assist
anyone who is experiencing serious problems. While we will do our best to answer all emails,
we will only be able to guarantee response – on a first come / first served basis – for truly
urgent support requests.
Therefore, if you’re encountering a critical problem – such as data being lost / not syncing
or product failure – that you cannot resolve after checking the
WeSync Documentation,
Troubleshooting, and FAQ links, send an email to
support@wesync.com
with a complete description
of both the problem and the hardware & software involved, along with your phone #, time zone,
and best times to reach you if we need to talk directly, and we’ll get back to you as soon as
we can.
We appreciate your patience during this transition period and look forward to serving you.
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